Winter Season – Chalet Host

‍General Staff duties are:

• Welcome guests on arrival and provide an introduction to the chalet and facilities
• Prepare and serve breakfasts and tea time pastries according to dietary requirements
• Maintain cleanliness and tidiness of guest rooms and communal areas
• Manage laundry and ensure fresh linen and towels are supplied
• Provide excellent customer service, responding promptly to guest requests
• Assist guests with local recommendations and information about the resort and activities
• Coordinate with the reservation and front desk teams to ensure smooth communication and guest satisfaction
• Handle basic stock control for food and cleaning supplies
• Ensure compliance with health and safety and hygiene standards
• Snow shovelling when the weather decides

Knowledge and Skills Requirements:

• Be able to communicate in English. Speaking Japanese is a plus but not required,
• Professional attitude,
• Previous experience in hospitality or customer service is preferred but not essential
• Ability to work independently and as part of a team
• Friendly, approachable, and professional attitude
• Excellent communication skills
• Flexibility to work early mornings, evenings, weekends, and public holidays during the season
• Physically fit and able to carry out cleaning and kitchen duties
• Basic cooking skills
• Willingness to live and work in a communal chalet environment

We provide to our staff:

• Hourly pay, depending on property and experience. To be discussed during the interview.
• Free Accommodation with wifi and washing machine
• Free Food: lunch and dinner
• Free Ski pass: to share between your colleagues when you have days off

Candidates for all positions must possess a Japanese passport or valid work/working holiday visa at the time of the winter season.

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